Welcome to Sprout Style! These Terms of Service (“Terms”) govern your access to and use of our services, including appointments, purchases, and interactions with our staff. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
Appointments
Booking: Appointments can be booked online, over the phone, or in person. Please provide accurate and complete information when booking.
Confirmation: You will receive a confirmation of your appointment via email or SMS. Please review the details and notify us of any errors immediately.
Cancellation and Rescheduling: Cancellations or rescheduling request can be made online or over the phone.
Late Arrivals: If you arrive late, your appointment may be shortened or rescheduled to ensure our schedule runs smoothly.
Services
Description: We offer a range of beauty and salon services, which are described in detail on our website and promotional materials.
Changes: Service offerings and prices are subject to change without notice. Please confirm current offerings and prices at the time of booking.
Satisfaction Guarantee: If you are not satisfied with a service, please inform us before leaving the salon so we can address your concerns.
Payments
Pricing: All prices are listed and are subject to change. Taxes and gratuities are not included unless otherwise specified.
Payment Methods: We accept cash, debit and credit cards payments.
Refunds: Refunds for services are not generally provided. If you have concerns about a service, please discuss them with us promptly.
Health and Safety
Allergies and Sensitivities: Please inform us of any allergies or sensitivities prior to your appointment.
Health Conditions: If you have any health conditions that may affect our ability to provide services, please let us know in advance.
Sanitation: We adhere to strict sanitation protocols to ensure the safety and well-being of our clients and staff.
Personal Information
Privacy: We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
Conduct
Behavior: We expect clients to conduct themselves respectfully towards our staff and other clients. Any abusive or inappropriate behavior will not be tolerated.
Property: Please respect our salon property. Any damages caused by a client may result in charges.
Liability
Limitation of Liability: To the fullest extent permitted by law, Sprout Style will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.
Indemnification: You agree to indemnify and hold harmless Sprout Style, its employees, and affiliates from any claims, damages, or expenses arising from your use of our services.
Changes to Terms
Modifications: We may update these Terms from time to time. The latest version will always be available on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.
Contact Information
Questions and Concerns: If you have any questions or concerns about these Terms, please contact us at info@sproutstyle.ca.
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.